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Fundamentals

Quick Tip: Is PPE Really A Cost of Doing Business?

  “We’re not going to pay you for PPE because that’s the cost of doing business?”   Has anyone ever said that to you? Is that really true? What does “the cost of doing business”

  When we get that little window of time for training we have to make the most of it! We all need more time in our busy days.. How? These five simple steps are just

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  Why offer this service in the first place?   The price to encapsulate a crawl space can vary greatly. Encapsulation can be as low as $1,500 and as high as $15,000. Studies show that

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  In practical application how can you focus on mitigation instead of drying?   Stop thinking how can I dry this building the fastest and start thinking what materials can I dry in place. Stop

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Mitigation thinking is always a WIN WIN WIN. What is the difference between mitigation thinking and drying thinking? When entering a water restoration job and you use your drying thinking, your first thought will be, what

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  When I ask people what industry we are in many say “drying”.   Thats technically not true. That is just one of the tools we have in our tool box. That is a just

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  Do You Apply Antimicrobial on Every Loss?   Jeremy Reets recommends applying an anti-microbial to all of your Water Restoration projects but are you aware that you need to use a Right-To-Know document. A

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  What type of flooring you should or shouldn’t dry?   Floors you SHOULDN’T dry:   Engineered – Engineered floors cannot be restored. You can dry those floors but you will not be able to successfully

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  When is the right time to buy and when should you hold off on buying and just rent     If you are a new business in this industry and you are just starting

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  Making sure your online presence is a good one is so important.   Everyone is online. Showing the customers what you can do for them in a concise and clean way. Customers want to

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  Are You Planning on Drying in a Flood Ravaged Area of the Country?   There certainly has been an increase in natural disasters over the last few years. Some contractors make it their living

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  Things that seem so simple can cause so many problems…   As water damage professional, we make a living off of the fact plumbing stuff breaks, that plumbing fixtures leak, and plumbing connections fail.

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  Don’t You Want Money and More Confidence?!?!   For some, pushback from adjusters comes regularly. It’s tiring, time-consuming and breaks down our confidence. Many loose the will to fight and may even stop charging

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  LMS Stands for Learning Management System.   What could you possibly need that for? Training. Having the ability to train your entire team from the comfort of your very own office is not only

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  Every Vented Crawl Space has Mold.   This is what you can do about it. Once mold is remediated, it will come right back. This is because mold needs food, temperature, and moisture to

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  What you Need to Know about Drying Commercial Water Losses:   Are you a successful water damage professional with years of experience drying homes, apartments, and perhaps even a few commercial projects? Can you

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Meeting Customer Needs: Be Confident and Comforting   Be Confident!   Why is confidence important? The customer has fears their property will never be the same or that you may not be the right person.

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  Meeting The Customer’s Needs: R-E-S-P-E-C-T   Asking questions and listening to their responses allows you a better ability to meet the customer’s needs on every project. This is a part of respecting the property

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  Sales is simply a numbers game.   We had Bill Holz come in to our Crawl Space Class last week from Santa Fe – Thermastor and he was kind enough to give us a

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  Is your staff leaving money on the table?   The more highly your trained your staff is, the higher your Average Dollar Sale is. Making sure everyone on your staff has the proper amount of

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  Time Is Money…. Make it Count   Getting a certification whether it be online or in a training classroom is expensive and it takes time. We definitely would not throw away a $20 bill.

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