customer appreciation

Customer Relationships: Part 2

This is the second and final installment of our “Customer Relations,” series.  This week we will be covering the preferred method of communication and managing expectations. Preferred method of communication: If you need me to do something for you, the best way to get a response is to send me a text message. Leave me […]

water damage certification courses

Get Amazing Testimonials: Part 4

 Jumping right into the final installment of our “Get Amazing Testimonials Series,” we will teaching you about the importance of editing testimonials and saying thank you. Week Four Testimonial Tips: Edit & Say Thank You If you are utilizing a direct quote or a video and you have already received permission (last week’s tips) you […]

Are you consistently being inconsistent?

I was talking with my husband the other day about disciplining our children and we realized that we had some inconsistencies with our instructions and discipline for our children. Once we realized this, we immediately put a system in place to correct this and prevent it from happening again. This made me start thinking about […]