customer appreciation

Meeting The Customers Needs – Part Two

Continuing our discussion on meeting the needs of our customers let’s talk about: Confidence and Comfort Confidence Why is confidence important? The customer has fears their property will never be the same or that you may not be the right person. When determining the right amount of confidence to have on a job remember not […]

customer appreciation

Customer Relationships: Part 2

This is the second and final installment of our “Customer Relations,” series.  This week we will be covering the preferred method of communication and managing expectations. Preferred method of communication: If you need me to do something for you, the best way to get a response is to send me a text message. Leave me […]

Customer Relationships: Part 1

Manage Your Customer Relationships Relationships are one of the biggest things that money can’t buy to promote your business. Over the course of the next few weeks we will discover the important ways you can manage your customer relationships. An enormous aspect of any good relationship is trust! What exactly is trust? Trust is an […]