Water Restoration, IICRC, Reets Drying Academy, ReetsTV, IICRC,

How DO YOU KNOW if you have a category 2 water loss?

Determining your category of water loss on your next mitigation job is very important to everyone involved. So then how do we know what is a Category 2 Water Loss? The S500 says: “A Category 2 Water Loss contains significant contamination and has potential to cause discomfort or sickness if contacted by humans.” So what category […]

customer appreciation

Customer Relationships: Part 2

This is the second and final installment of our “Customer Relations,” series.  This week we will be covering the preferred method of communication and managing expectations. Preferred method of communication: If you need me to do something for you, the best way to get a response is to send me a text message. Leave me […]

asking for testimonials

Get Amazing Testimonials: Part 2

We have already covered the fact that testimonials make great introductions for your business. And don’t forget that last week we learned the importance of asking for a testimonial. This week we will be covering the importance of timing. What does timing have to do with testimonials? Well, lets find out! Week Two Testimonial Tip: Timing […]