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Customer Relationships: Part 1

Manage Your Customer Relationships Relationships are one of the biggest things that money can’t buy to promote your business. Over the course of the next few weeks we will discover the important ways you can manage your customer relationships. An enormous aspect of any good relationship is trust! What exactly is trust? Trust is an […]

asking for testimonials

Get Amazing Testimonials: Part 2

We have already covered the fact that testimonials make great introductions for your business. And don’t forget that last week we learned the importance of asking for a testimonial. This week we will be covering the importance of timing. What does timing have to do with testimonials? Well, lets find out! Week Two Testimonial Tip: Timing […]

Be Fearless Insightful applications of energy in drying.

  By Jeremy Reets “Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.” — Marie Curie I find it interesting that there is a fear of using energy in restorative drying. There are a multitude of articles that […]

IICRC Online training courses

Profit Mastery: The 4 Building Blocks Part 4 of 4

  This is the final installment of the Profit Mastery: The 4 Building Blocks Series. If you can check out any of our previous installments on our blog page. Margins is the fourth driver of this series. The leads are coming in and you have converted them into jobs and now your employees know how to properly […]

Are you consistently being inconsistent?

I was talking with my husband the other day about disciplining our children and we realized that we had some inconsistencies with our instructions and discipline for our children. Once we realized this, we immediately put a system in place to correct this and prevent it from happening again. This made me start thinking about […]