FAQ

Frequently Asked Questions

Have questions? We’re here to help!
Below, you’ll find answers to the most frequently asked questions to make your experience with our services easier. If you don’t find the answer you’re looking for, feel free to reach out to us.

Course, Exam and Enrollment Questions

How Do I Register for an IICRC Exam?

Before the course starts you will need to login to the IICRC Website by clicking here to pay and register for the exam. We recommend you doing this as soon as you pay for your livestream course.

How Do I Register for a Course?

In-Person classes: Simply visit our In-Person menu of classes by clicking here and choose the class and date you want to enroll in. Fill out and submit the registration enrollment form and you’re all set. You will receive class information via your confirmation email.

Livestream classes: Simply visit our Livestream menu of classes by clicking here and choose the class and date you want to enroll in. Fill out and submit the registration enrollment form and you’re all set. You will receive your login information via your confirmation email.

What Time Zone Are the Courses in?

All classes, In-Person and Livestream, are held in eastern standard time, EST, unless otherwise specified.

How Long Does It Take to Get My Exam Results?

Reets Drying Academy has nothing to do with getting the results of your exam back. You can check on the IICRC website by clicking here. You can also contact the IICRC’s customer service department via their chat box on their site.

How Do I Become IICRC Certified?

In order to get IICRC certified, you must attend an IICRC accredited course and then pass the IICRC exam related to the course you took.

How Many CEC Hours Do I Need to Get to Keep My Certification Valid?

In order to get IICRC certified, you must attend an IICRC accredited course and then pass the IICRC exam related to the course you took.

Can I Get IICRC Certification Through Online Training?

The IICRC has allowed certain certifications to be obtained via Livestream (online). In line with the IICRC’s direction, we now offer the following courses via Livestream: WRT, TCST, HST, FSRT, OCT, and CDS. Self-paced courses (ReetsTV On-Demand) do not qualify for initial certification but can help prepare you for certification through Livestream or In-Person classes.

What Time Do I Need to Arrive to Class?

The doors open at 7:30AM EST. The course will start at 8:00AM EST.

What Should I Wear?

We recommend work clothes. Students will work in the flooded house during our hands-on drying courses. Water-resistant shoes are recommended.

Will I Need to Bring Any Tools?

WRT/ASD: No tools are needed. You are welcome to bring your own meters if you wish. However, we will provide everything that is needed for class. Since you will at times be learning in the flooded house, we recommend work-appropriate clothing.

Estimating and Negotiating Combo: You will need to bring a laptop with Xactimate already downloaded on the laptop.

Will I Need to Bring a Laptop?

For Hands-On Courses (WRT/ASD): You do not need to bring a computer.

For Estimating and Negotiating and our Estimating and Negotiating Plus Courses, we highly recommend you bring a laptop with Xactimate installed on it. We also recommend you bring a tablet, if at all possible, for use during the Xactimate Mobile training portion of this course.

Since Reets Drying Academy Does Not Collect IICRC Test Fees, When and How Do I Pay Them?

To take your certification exam, you’ll need to sign up for an account on the IICRC website at iicrc.org if you haven’t already. Once logged in, go to your profile and click on “Exam Registrations.” From there, select your course and instructor, then add the exam to your cart and complete the payment. This must be done before your course begins in order for you to be eligible to take the exam.

I Went Through One of Your IICRC Certification Courses and Have Not Received My Certificate Yet. What Should I Do?

When your exam is graded and passed, the IICRC will mail you your certificate. If you have not received it yet, we recommend you call the IICRC directly and inquire about your certification
1-844-464-4272.

What is your cancellation policy?

Cancellation/Change policy: If you cancel or change course dates 22 business days or more before class date a $250 cancellation/change fee applies per student.   If you cancel/change within 21 business days of class, no refund will be given. Cancellation/Change fees are non-negotiable.   
Cancellation Policy for all ReetsTV subscriptions and renewals: In order to receive a full refund on a renewal fee, subscribers must contact us and request a refund at rebekah@reets.tv or 770-712-7293 within 1 business day from the charge. 2-7 days after the charge, there will be a processing charge of $250 applied. Over 7 days, no refund will be issued.

Travel & Lodging Questions

Where Should I Stay?

We have several houses for rent in the area. Visit our Travel Accommodations page for more information. There are also various hotels in the area.

Do I Need to Rent a Car?

If you are flying to Atlanta, the best way to get to Reets Drying Academy each day is to rent a car. Taxis and Uber are not common here and are difficult to find especially at the times needed.

Where Are You Located?

Reets Drying Academy is located at 3010 Poplar Rd Sharpsburg, GA 30277. We are about 45 minutes south of the Atlanta Hartsfield Jackson Airport.

I'm Booking a Flight. When Should I Fly in and What Time Does Class End on the Last Day?

We recommend flying into the Atlanta Hartsfield Jackson Airport (ATL). Fly in the day before the class starts. If you fly out the last day of class, it is best to get a flight after 6:30 PM EST if you are taking an IICRC Certification course.

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