Ask Reets: AI Assistant for Water Damage Restoration
Do the job right.
Get paid for the work.
In the restoration business, everything runs on doing the job right and getting paid for the work — bad information isn't an option. Ask Reets is the AI assistant built specifically for water damage restoration. It answers only from 20+ years of proprietary Reets training material and thousands of technical documents nobody else has — not the open internet — giving your crew industry-backed answers on site.
Test-drive Ask Reets for 24 hours with no commitment.
Built On The Information You Trust
- Answers only from the Reets library
- Timestamped video sources
- IICRC S500-based reasoning
Why general AI fails restorers
In this business, a confident wrong answer costs you the job and the payment
The problem
The internet is full of bad restoration advice
General-purpose AI pulls from public web content on water damage — and so much of it is wrong that a wrong answer is guaranteed sooner or later.
The cost
Wrong answers mean wrong work — and unpaid work
Do the job incorrectly and you struggle to reach agreement with the adjuster. Perform a service for the wrong reason and it's an expensive, non-reimbursable mistake.
The result
Restorers stopped trusting AI
People got excited, then found AI couldn't reliably tell them what the S500 says or how to explain a drying decision to an adjuster. So they use it less. Ask Reets was built on the information you trust.
Built for the two most important things in water restoration
Do the job right. Get paid for the work.
Ask Reets is engineered to help you master both.
1. Do the job right
Field decisions, answered from the standard and from what Reets teaches — with the reasoning, not just the number.
- Calculate equipment for the project from the conditions your tech is already collecting
- Know whether AFDs or antimicrobial are warranted on a Category 1 — and when they aren't
- Determine whether drying days need to extend beyond four, and why
- Get corrected when a step was wrong or out of sequence, and learn the better approach
2. Get paid for the work
A planned communication system that builds agreement with the adjuster early — instead of doing the work, sending an estimate, and hoping.
- The technical case in three layers: what the S500 establishes, what Reets teaches, how it applies to your documented conditions
- Guidance on when to communicate with the adjuster and customer
- Paste in a real adjuster email and get the reasoning organized for why the work was necessary
- Position the service correctly using IICRC standards and best practices
More than Q&A
It doesn't just answer questions. It produces the work.
Every one of these normally gets written by someone, from memory, at the end of a long day.
Ask Reets writes them consistently, in the right order, from the same source.
Initial work plans
A plan for the project, built from the class and category of loss, materials, and square footage.
Try asking“I am on a pre inspection for a category 1 water damage. Help me calculate the equipment for the project.”
Adjuster reasoning
The explanation for an extended-drying update or a questioned line item — written as reasoning for you to put in your own words.
Try asking“Help me determine if I need AFDs and help me get agreement to get paid for them.”
F9 notes for Xactimate
Notes that match the work plan and the adjuster update, so your tech and your estimator finally tell the same story.
Try asking“Write initial work plan, extended drying update email, and F9 notes for Xactimate.”
Limit future issues
Honest answers help you identify how to fix incorrect processes or communication for future projects and increase agreement from adjusters.
Try asking“Help me adjust our process on this so we get paid more easily next time.”
Role-specific training
Custom training pieces for technicians and estimators, focused on the problems your team faces, when they face them.
Try asking“Can you create a training piece for technicians so that we can get this moving?”
Standard operating procedures
Turn one recurring adjuster disagreement into an SOP your company can run, train against, and hold people to.
Try asking“Can you create an SOP for the technician that covers this?”
Information you can trust
Why Ask Reets behaves differently from general AI
Ask Reets is different because of what it draws from and how it behaves.
It only answers from the Reets library
Roughly 300 training videos, technical and course manuals, articles, charts, spreadsheets, and thousands of unpublished documents built over 20+ years in restoration training. Nothing from the open internet.
If it doesn't know, it says so
No invented answers. A gap flags a thin spot in the knowledge base, notifies Reets, and the library gets stronger.
Answers link to the timestamped video
Where a training video is the source, you get the exact moment it comes from — so your team can verify it and learn while they do.
It won't tell you what you want to hear
It says when AFDs or antimicrobial aren't warranted on a Category 1, and when a step was wrong. That's what stops you from doing work you can't get paid for.
Your customer and claim data stay out of it
Ask Reets never asks for or repeats customer, claim, or adjuster details. It inserts placeholders like [ADJUSTER NAME] and [DATE OF LOSS] instead.
It never promises coverage
It makes the case as strong as the facts allow and stops there. It doesn't state or imply what a carrier will cover or pay, and it doesn't write in anyone else's voice.
Ask Reets doesn't replace your team.
It joins it.
A training system inside daily work
Your people already know the adjuster and the job. They just need the right answer.
- Every answer explains the why and points to the Reets module or document it draws on, so each team member learns at the moment they face the challenge.
- The human stays in the loop. Timestamped verification keeps your employee engaged and learning rather than blindly copy-pasting.
- Your employee stays the author. Ask Reets gives them the answer and the reasoning; they own the relationship with the adjuster.
- A gateway to the ReetsTV library. As you ask, it volunteers the relevant videos and documents so you can easily go back to the source.
The math
The work is already done. Every extra dollar you recover is 100% profit.
Restoration contractors lose a substantial percentage of payment on work already completed — because they couldn't reach an agreement with the adjuster, or because they performed a service for the wrong reason. Ask Reets attacks both.
Fewer technical errors
Stop performing work that isn't eligible for payment
Know what has to be true on site before you deploy AFDs, apply antimicrobial, or extend drying — and skip it when it isn't warranted.
More adjuster agreement
Hundreds of dollars on every claim
A standard on its own persuades nobody. A standard applied to what your tech documented is very hard to disagree with.
Pricing
Ask Reets Premium
We're not selling a chat feature — we're selling access to the largest knowledge base in restoration. Ask Reets puts it to work for you. Premium brings Ask Reets and the full ReetsTV library together in one annual subscription.
New subscribers · Launch pricing
Ask Reets Premium
Was $4,999
now $4,650
first year
For up to 10 devices at one office location
$349 off your first year when you subscribe by December 31, 2026. Then $4,999/year.
Prefer to pay over time? Klarna financing is available — call 770-712-7293.
Everything in Premium
- Ask Reets, the AI assistant that answers only from the Reets library — including thousands of unpublished documents
- Work plans, adjuster reasoning, F9 notes, training pieces & SOPs
- The full ReetsTV video library: 200+ water restoration, 28 estimating, 15 mold remediation, and 40+ health & safety videos
- 9 written programs for OSHA compliance
- 30+ fully dubbed and captioned Spanish water restoration videos
Expansion Pack
Required for each additional office location, or each additional 10 devices.
Over 30 devices? Talk to Rebekah.
$2,499/ year
Already a ReetsTV subscriber? See your Loyalty Upgrade pricing
Loyalty Upgrade
Was $4,999
now $3,999
first year
$1,000 off your first year of Ask Reets Premium. Then $4,999/year.
Email Rebekah to Upgradeor call 770-712-7293
Thank you for training with us. ReetsTV subscribers active before September 1, 2026 can upgrade to Ask Reets Premium for $1,000 off the first year.
Upgrading mid-term? Your new 12-month Premium term starts the day you upgrade, and you get a daily-prorated credit for the unused portion of what you paid.
Loyalty Upgrade pricing is available through August 31, 2027. The $1,000 discount applies to the first year of one Premium subscription; renewals and expansion packs are billed at standard rates.
Not sure yet? Try it for 24 hours, free.
Bring your most common adjuster issue. Ask Reets what your company needs to do and when, then ask for the training piece and the SOP. See for yourself whether the answer is one you can stand on.
Questions
What restorers ask before they subscribe
Is Ask Reets just ChatGPT with a Reets logo on it?
No. General AI answers from the open internet. Ask Reets answers only from the Reets library — about 300 training videos, technical and course manuals, articles, tools, and thousands of documents Reets has never published. If the answer isn't in the library, it tells you so rather than inventing one.
Will it write emails to my adjuster for me?
It lays out the reasoning — what the S500 establishes, what Reets teaches, and how it applies to what your tech documented — for you to put in your own words. It doesn't write in anyone else's voice and it never states or implies what a carrier will cover or pay. You stay the author and you own the relationship.
What about our customer and claim information?
Ask Reets never asks for or repeats customer, claim, or adjuster details. It uses placeholders like [ADJUSTER NAME] and [CLAIM NUMBER] instead. Strip personal details before pasting in an adjuster email and keep everything technical.
Which ReetsTV plan includes Ask Reets?
ReetsTV is available in the ASK Reets Premium Bundle. Powered by our vast restoration library, our AI delivers fast, trustworthy answers you can count on. It can even create customized training materials and workbooks for your team, complete with time-stamped video links so you can jump straight to the exact answers you need.
What happens when it doesn't know something?
It says "I don't know" instead of guessing. That gap is flagged and sent back to our Reets team who will review and fill in anything that's missing, making the system stronger for everyone.
Stop doing work you don't get paid for.
Put 20+ years of Reets training material in the room with every technician, estimator, and project manager on your team.