Your Privacy Matters
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you access Reets Drying Academy’s in-person, livestream, or on-demand training courses (the “Service”).
How We Collect and Use Information
Information You Provide Directly
We may collect details like your name, address, birthdate, phone number, email address, and payment information when you register, communicate with us, or purchase courses. We may retain messages you send and any content you submit. This helps us provide course access, support, and core features. Your username—and, if you choose, your real name—may be published publicly and may not be removable once posted.
Information from Third Parties
If you access our services through third-party platforms (e.g., Facebook or Google), they may share information with us such as your user ID, public profile info, or email address. Please review and manage your privacy settings on those platforms. You can unlink accounts via your third-party settings.
Analytics Information
We use tools (like Google Analytics) to measure traffic and usage trends. These tools collect data sent by your browser or mobile device (e.g., pages visited, time spent) to help us improve the Service. This data is used in aggregate and cannot identify individuals.
Cookies
We use cookies to enhance your experience—allowing quicker login, personalized navigation, and analytics. You can refuse or delete cookies via your browser, but some features may not work properly. See our [Cookie Policy] for more details.
Log Files
Our servers may collect log data like IP address, browser type, pages visited, and interactions with the Service. This helps us monitor performance and troubleshoot issues.
Device Identifiers
We may collect device data (e.g., unique device identifiers or UUIDs) to help with login, security, and performance monitoring. Disabling this may affect how the Service works.
Location Data
When accessing our Service on a mobile device, we may collect location data (e.g., GPS coordinates) to improve user experience. You can disable this in your device settings.
Commercial & Marketing Communications
With your permission, we may use your email to send promotions, course announcements, and newsletters. You can opt out of promotional emails at any time. However, you will still receive transactional messages (e.g., confirmations, billing notices, security alerts).
Cookies, Device Info, and Tracking Use
We may use cookies and device info to:
- Save login info between visits
- Provide personalized content
- Track site performance and usage
- Troubleshoot issues
- Improve navigation and access
Sharing of Your Information
We do not sell or rent your personal information. We may share information only as follows:
With Trusted Third Parties
We may share data with service providers (e.g., payment processors, hosting platforms) to help deliver the Service. These providers are required to follow this policy or one equally protective.
Public User Content
Any content you post (like reviews or comments) is public and may be visible on our site or others. Your username—and, if you disclose it, your real name—may be visible and not removable.
Email Visibility
If you provide your email, we may use it to communicate with you, including Service-related updates and course communications.
Business Transfers
If Reets Drying Systems, LLC or its assets are acquired or merged, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your data to comply with legal obligations or protect our rights, property, or users.
Advertising & Analytics Partners
We may share limited, non-personally identifiable data (like cookies, device info, or location) with partners to deliver personalized ads. This includes services like Google Ads and other NAI-certified ad networks. You can opt out of targeted ads via https://optout.networkadvertising.org/.
Mobile Information
No mobile information (including SMS consent or opt-in data) will be shared with third parties for marketing/promotional purposes.
How We Store and Protect Your Information
Storage and Processing
Your information may be processed or stored in the U.S. or other countries where we or our providers operate. By using our Service, you consent to this transfer and processing, regardless of your location.
Security
We use commercially reasonable safeguards to protect your data. However, no system is 100% secure. You’re responsible for keeping your login credentials private. We’ll notify you if a security breach occurs as required by law.
Compromise of Information
If a security breach results in unauthorized access to your data, we’ll investigate and notify affected users in line with applicable laws.
Your Choices and Rights
- Unsubscribing from Emails: You can opt out of marketing messages anytime, though you’ll still receive essential Service-related emails.
- Disabling Cookies: Adjust your browser settings to manage cookies or tracking tools. This may impact site performance.
- Account Info: Contact us at reets@reets.tv to view, update, or delete your account information.
Data Retention
Even after you close your account, we may retain your data for backup, legal compliance, and operational needs. Public content (like reviews) may remain viewable.
Children’s Privacy
Reets Drying Academy does not knowingly collect personal information from children under 13. If you believe we have done so, please contact us and we will delete the information.
Third-Party Services
We’re not responsible for the privacy practices of linked websites or third-party services. Your interaction with those sites is governed by their own privacy policies.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: